At Surraos, we are committed to delivering your order safely, promptly, and affordably across India. We use the trusted India Post Parcel Service to ensure reliable and timely deliveries.
Shipping Partner
Courier Service: India Post – Registered Parcel / Speed Post (based on your location and order weight)
Order Processing & Dispatch
- Processing Time: Orders are processed within 2–3 business days after confirmation.
- Shipping Days: Monday to Saturday (excluding public holidays)
Delivery Timeline
Estimated Delivery Time: 5–10 business days after dispatch
(Subject to location, weather, and service availability)
Shipping Charges
Free Shipping: On orders above ₹599
(Automatically applied at checkout)
Flat Rate Shipping: ₹70 per order
Tracking Information
Once dispatched, you will receive an email or SMS with your India Post tracking number. You can track your parcel at the India Post Tracking Portal.
Delivery Coverage
We deliver across all serviceable pin codes in India. If your address is in a remote or unserviceable area, our team will contact you for alternate delivery arrangements or a full refund.
Possible Delays
Please note, delays may occur due to:
- Remote delivery zones
- Weather conditions
- Postal network disruptions
- Public holidays
We will support you with updates and assistance throughout.